About Us

About Us

 

Now Insurance Agency was founded in Kenya on December 9th, 2020, under the registration number BN-7ZC5M7LR. Our primary role is to serve as an intermediary for the sale of insurance, retirement, and investment products.

 

We operate this website, which offers consumers convenient online access to our services, along with advantages such as flexibility, the ability to compare products and prices, and a streamlined purchasing process.

 

Our activities are subject to oversight and regulation by the Insurance Regulatory Authority of Kenya (IRA), and we hold license number IRA/05/31670. Furthermore, we strictly adhere to the guidelines and regulations set forth by other regulatory bodies, including the Retirement Benefits Authority (RBA) and the Capital Markets Authority (CMA).

 

Our Mission

 

We aim to work together with established service providers to offer and provide the most economical insurance, retirement, and investment solutions in Kenya. This will be achieved by delivering dedicated and personalized customer service through a team of skilled and knowledgeable professionals.

 

Our Vision

 

Our aspiration is to become the top choice intermediary for the sale of insurance, retirement, and investment products.

 

Our Core Values

 

  1. Excellence in Service: We enhance transparency, efficiency, and client satisfaction by collaborating with reputable insurance, retirement, and investment companies to offer well-informed and high-value products and services.
  2. Professionalism: We uphold professionalism through exemplary conduct, a positive attitude, and the highest ethical standards. We ensure our team members are well-trained and continuously developed.
  3. Customer-Centric: We prioritize your individual needs and actively engage with you to identify opportunities for enhancing your insurance, retirement, and investment requirements, thanks to our dedicated customer service team.

 

Principal Officer

 

Alexander Odhiambo is the esteemed Principal Officer at Now Insurance Agency, where he plays a pivotal role in leading and nurturing a dedicated team of consultants. His responsibilities extend to overseeing client relations and managing the agency's administrative functions, ensuring a seamless and efficient operation.

 

Alexander's academic prowess is underscored by his Bachelor of Commerce (Accounting Option) degree from Kenyatta University, complemented by a Certificate of Proficiency in Insurance (COP) from the College of Insurance. This educational background equips him with a strong foundation for the responsibilities he shoulders.

 

Moreover, Alexander boasts over eight years of invaluable experience in the insurance industry, consistently delivering high-quality insurance policies, retirement funds, and investment products and services to a diverse clientele that includes both individuals and corporate entities. His remarkable communication and interpersonal skills have been instrumental in cultivating and sustaining robust relationships with employees, clients, regulatory bodies, service providers, and insurance carriers alike. Alexander Odhiambo's multifaceted expertise and dedication make him a driving force behind Now Insurance Agency's success.

 

Our Service Carriers

 

The significance of our service carriers at Now Insurance Agency cannot be overstated. These service carriers are fundamental to our ability to provide a wide range of insurance, retirement, and investment products and services to our valued clients. Here are the key reasons why our service carriers are of utmost importance:

 

  1. Diverse Portfolio for Comprehensive Coverage: At Now Insurance Agency, we recognize the critical role played by our service carriers in offering a comprehensive range of insurance, retirement, and investment products to cater to our clients' diverse needs. Through our strategic partnerships with a select group of esteemed service carriers, we ensure that our clients have access to a wide spectrum of financial solutions. Whether it's life insurance, health coverage, retirement planning, or investment opportunities, we're equipped to be a one-stop resource for our clients.
  2. Risk Management and Financial Stability: Our service carriers are integral to our risk management strategy. They bear the financial risks associated with insurance policies and investments, which is a foundational aspect of the services we provide. We take immense pride in our careful selection of service carriers known for their financial strength and resilience. This guarantees our clients the peace of mind that their financial interests are safeguarded, whether they are filing insurance claims or entrusting us with their investments.
  3. Product Innovation: Staying at the forefront of product innovation is a hallmark of our agency. Our service carriers are at the forefront of this innovation, continually refining and developing insurance policies and investment products to adapt to changing market dynamics and evolving customer preferences. This ongoing commitment enables us to consistently offer cutting-edge solutions to our clients, whether it involves new features, benefits, or investment strategies that enhance the value of our offerings.
  4. Tailored Solutions Through Collaboration: Collaboration lies at the heart of our approach. By forging close partnerships with our service carriers, we have the flexibility to craft insurance and investment packages that align precisely with each client's unique goals and circumstances. This collaborative ethos ensures we can address specific needs, whether it's designing a retirement plan that matches a client's aspirations or selecting insurance coverage tailored to a client's family dynamics.
  5. Compliance and Regulatory Assurance: Adhering to stringent regulatory standards is a non-negotiable commitment within our industry. Our service carriers are subject to rigorous regulatory oversight, guaranteeing their adherence to industry best practices and full compliance with the laws and regulations mandated by authorities like the Insurance Regulatory Authority of Kenya (IRA) and other relevant bodies. This dedication to compliance strengthens our clients' trust in our services, knowing that we partner exclusively with carriers held to the highest ethical standards and regulatory scrutiny.
  6. Continuous Support and Communication: Effective communication with our service carriers is instrumental in providing ongoing support to our clients. Our carriers offer invaluable resources, expertise, and assistance in areas such as claims processing and investment management. This seamless communication ensures that our clients' queries and concerns receive swift attention, contributing to an overall positive customer experience.

 

In essence, our service carriers are more than just partners; they form the bedrock of our agency's capacity to deliver comprehensive, reliable, and personalized financial solutions to our clients. Through collaboration and our diverse portfolio of carriers, we are uniquely positioned to meet the diverse financial needs of individuals and businesses, aiding them in securing their futures and achieving their financial aspirations.

 

Contact Information

 

If you have any questions or concerns, please contact us at:

 

Now Insurance Agency

P.O. Box 60653 – 00200, Nairobi,

Email: info@insurekenya.com

Phone: +254-722-111-760

License No: IRA/05/31670