Privacy Policy
At Now
Insurance Agency, we are committed to protecting your privacy and ensuring the
confidentiality of your personal information. This Privacy Policy outlines how
we collect, use, disclose, and safeguard your information when you visit our
website or use our services. By accessing or using our services, you agree to
the terms of this Privacy Policy.
Information We Collect
We collect personal information necessary to provide you with our services. The types of information we collect include:
- Personal Details:
Name, email address,
phone number, physical address, identification numbers (such as your ID or
passport number), and any other information you provide while interacting with
us.
- Financial Information:
Bank account details,
payment card information, and details related to insurance policies, retirement
funds, and investment products.
- Technical Information:
IP address, browser
type, access times, pages viewed, and any other data collected through cookies
and tracking technologies to enhance your user experience.
- Communication Records:
Any messages, inquiries,
or feedback provided through our website, email, or customer service channels.
How We Use Your Information
The personal information we collect is used for the following purposes:
- Providing Services:
To process your
insurance, retirement, and investment product requests, issue policies, manage
claims, and deliver customer support.
- Personalization:
To customize our
services according to your preferences and needs, providing relevant offers and
recommendations.
- Communication: To send you important updates,
including policy changes, notifications, and customer service responses.
- Security and Compliance:
To verify your identity,
prevent fraud, and ensure compliance with legal and regulatory requirements.
- Improving Services:
To analyze usage trends,
enhance website functionality, and optimize our service offerings based on
customer feedback.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with third parties under the following circumstances:
- Service Providers:
We may share your
information with trusted partners such as insurance carriers, underwriters, and
payment processors to facilitate transactions and deliver services.
- Legal Requirements:
We may disclose your
information if required by law, regulation, or a court order to comply with
legal obligations or protect our legal rights.
- Business Transactions:
In the event of a
merger, acquisition, or restructuring, your information may be transferred as
part of the business assets.
Data Security
We implement
strict security measures to protect your personal information from unauthorized
access, disclosure, or misuse. Our website uses secure encryption technologies
to safeguard sensitive data during transmission. Additionally, we regularly
review our security practices to ensure the ongoing safety of your information.
Cookies and Tracking Technologies
We use
cookies and similar tracking technologies to enhance your browsing experience,
analyze website traffic, and provide tailored content. You can control cookie
preferences through your browser settings; however, disabling cookies may
affect the functionality of certain features on our website.
Your Rights
You have the
following rights concerning your personal data:
- Access and Correction:
You can request access
to the personal information we hold about you and ask for corrections if it is
inaccurate.
- Deletion:
You may request the
deletion of your personal information, subject to legal and regulatory
obligations.
- Opt-Out: You can opt out of receiving
marketing communications from us by following the unsubscribe instructions
provided in our emails or contacting our customer service team.
Retention of Information
We retain
your personal information for as long as necessary to fulfill the purposes
outlined in this Privacy Policy or as required by law. Once your information is
no longer needed, we securely dispose of it.
Changes to the Privacy Policy
We reserve
the right to update or modify this Privacy Policy at any time. Any changes will
be posted on this page, and we encourage you to review the policy periodically
to stay informed about how we are protecting your information.
Contact Us
If you have
any questions, concerns, or requests regarding this Privacy Policy or how we
handle your personal information, please contact us at:
Now Insurance Agency
License:
IRA/05/31670
Mumbi House, Kasarani
P.O. Box 60653 – 00200, Nairobi
Email: info@insurekenya.com
Phone: +254-722-111-760
We are
committed to ensuring the privacy and security of your personal information and
look forward to addressing any inquiries you may have.