Terms & Conditions

Welcome to Now Insurance Agency. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our platform.


1. General Use

By using our website, you agree to abide by these terms, as well as any applicable laws and regulations. You are responsible for ensuring that any information you provide is accurate, current, and complete.


2. Products and Services

Now Insurance Agency serves as an intermediary for insurance, retirement, and investment products. We work with reputable service carriers to provide a variety of solutions tailored to your needs. The availability of products may vary, and all services are subject to terms and conditions set by the respective carriers.

  • Insurance Products: Policies provided through Now Insurance Agency are subject to the terms outlined in individual policy agreements.
  • Retirement & Investment Products: Retirement and investment solutions are offered in collaboration with licensed providers, and you agree to review all associated documentation before making any investment decisions.

3. Website Use

The content on this website is for informational purposes only. We do not guarantee the accuracy or completeness of any content, and we reserve the right to update or remove any information at any time.

  • User Conduct: You agree not to misuse this website in any way that could disrupt services, compromise security, or violate applicable laws.
  • Intellectual Property: All website content, including text, graphics, logos, and images, is owned by Now Insurance Agency or our licensors. You may not reproduce, modify, or distribute any part of the website without prior written consent.

4. Pricing and Payments

All prices for our products and services are quoted in Kenyan Shillings (KES) and are subject to change without notice. Payment must be made in full at the time of purchasing an insurance policy or financial product. If any fees or taxes apply, they will be clearly communicated during the purchasing process.

  • Payment Methods: We accept a variety of payment methods, including mobile payments and bank transfers. All payments for insurance, retirement, and investment products are payable directly to our partnered service carriers. Payment information is securely processed to ensure your safety and confidentiality.
  • Refunds: Refunds are subject to our Return Policy. Please refer to the Return Policy for details on cancellations and refunds.

5. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data as outlined in our Privacy Policy.


6. Liability Disclaimer

Now Insurance Agency makes no warranties or representations about the accuracy or reliability of the services and content provided on our website. We are not liable for:

  • Any errors or omissions in the information provided.
  • Any damages arising from the use or inability to use our website or services.
  • Losses resulting from decisions made based on the information provided on this website.

The products we offer are subject to terms outlined by the respective carriers, and we encourage you to thoroughly review these documents before making any commitments.


7. Third-Party Links

Our website may contain links to external sites that are not operated by Now Insurance Agency. We do not endorse or control these third-party sites and are not responsible for their content or privacy practices. You should review the terms and conditions of any third-party site you visit.


8. Changes to Terms and Conditions

Now Insurance Agency reserves the right to modify these Terms & Conditions at any time. Any updates will be posted on this page, and your continued use of our services after changes have been made constitutes your acceptance of the new terms.


9. Termination of Use

We reserve the right to terminate your access to our website and services at our sole discretion if we believe you have violated these Terms & Conditions or engaged in any unlawful activity.


10. Governing Law

These Terms & Conditions are governed by the laws of the Republic of Kenya. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Kenya.


11. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Now Insurance Agency
Mumbi House, Kasarani
P.O. Box 60653 – 00200, Nairobi
Email: info@insurekenya.com
Phone: +254-722-111-760


Effective Date: 21/10/2024